By Bob Schenkein
Colorado
Public Radio (CPR) has recently implemented a new branding strategy,
based on an initiative that was launched this spring working with
Darwin and Design & Image, Denver-based brand strategy and visual
imagery firms.
The
new brand is a reflection of CPR’s evolution as a 40-year-old
public broadcasting organization. The strategy behind it is based on
a process conducted over six months, which included research with
focus groups of listeners who listen to news and/or classical music.
“Building
upon our mission, values and vision, a key goal in creating this
brand was to position CPR in a way that differentiates us from other
sources/options for news and music,” said CPR Vice President
Marketing Bob Schenkein.
“We
created Colorado Public Radio’s new brand platform so that it works
today, and into the future, placing equal emphasis on Colorado and
Public Radio,” stated Beth Barbee, president of Darwin. “The
brand is independent of any specific mode of delivery or genre of
content—it stands for quality and diversity of perspective that we,
as Coloradans, use to inform our everyday lives.”
“The
new logo reflects Colorado through the mark and color palette, giving
equal weight to both Colorado and Public Radio. It is flexible and
multidimensional, with a circular floral/sun icon incorporating
repeated quotations to convey people in conversation. CPR inspires
meaningful dialogue and healthy discourse among a variety of
perspectives—a community that offers balance and insight,” stated
Design & Image Partner/Creative Director Benjamin Gust. “It
also captures the passion and diversity of CPR’s classical music
programming, a powerful platform for generating discussion,” Gust
added.
Inherent
in the new branding strategy is the necessity to focus CPR’s finite
resources on emphasizing Colorado Public Radio as the umbrella
organization, rather than continuing to dilute brand equity by
promoting three separate entities (Colorado Public Radio, KCFR News
and KVOD Classical Music). Schenkein said all marketing
communications, including on-air messaging, will no longer use call
letters KCFR and KVOD, but will instead refer to CPR News or CPR
Classical Music.
“By
emphasizing and building the Colorado Public Radio brand, we will
provide our stakeholders (listeners, listener-members, other donors,
underwriters and strategic partners) with a more comprehensive
rationale to provide support, as opposed to viewing us simply as a
conduit for National Public Radio or classical recordings.
Additionally, rather than continuing to provide three separate web
sites for news, classical music and Colorado Public Radio, one
consolidated web site, www.cpr.org, will be launched in early
January.
“This
is a very exciting time for CPR and public radio in general,”
stated Schenkein. “We anticipate audience ratings will experience a
period of adjustment during the first six months of the new Arbitron
portable people meter audience rating system, yet we expect the
strong audience growth public radio has experienced over the last
decade to continue,” he added. Schenkein noted this public radio
growth is the exact opposite of trends experienced by other radio,
television broadcasting and newspapers that continue to struggle.
CPR’s audience approaches 400,000 listeners throughout the state.
Nationally, public radio has a weekly audience of 32 million
listeners who listen about 6.5 hours each week.
A
major conclusion of the CPR research found that listeners are seeking
balance in their lives. “While we can’t assume everyone’s
definition of balance is the same, we know the notion of balance is
certainly at the core of what public radio is about—offering
balanced perspectives to engaged audiences. It’s clear that a great
deal of CPR’s growth has come from listeners who are seeking a more
balanced source for in-depth news and information,” said commented
Barbee.
“This
finding is not surprising since, across America, a major trend
reflects people’s desire for more information and more news. People
are more interested in public affairs than ever before. There is also
a premium on knowledge. Learning how to leverage the new knowledge
universe is one of the most important challenges we face. This
includes new models of knowledge production, access and distribution,
as listeners demand infinite sources of instant information, added
Schenkein.
At
a time when many newsrooms around the state are laying people off,
Schenkein says CPR listeners are fortunate to have benefited from a
recent multi-year $1.5 million news initiative from major donors that
has allowed CPR to provide a local complement to NPR’s in-depth
coverage. “The CPR news staff essentially doubled due to the
initial funding of the news initiative, nearly all of which is now
funded from operating funds supported primarily by listener
donation,” said Schenkein.
CPR
programming enhancements include CPR’s Colorado Matters, which was
transformed into a timely daily issue-oriented interview program,
together with the resources necessary to commit to hourly newscasts
and the addition of reporters to the Morning Edition and All Things
Considered news magazines. Dedicated beat reporters have been added,
including an ongoing health reporter position funded by the Colorado
Health Foundation. Pending additional funding, CPR would also like to
expand Colorado Matters with a daily live talk show with listener
input, as well as adding beat reporters in education,
environment/energy and arts/culture. CPR, along with Los Angeles,
recently received funding from the Corporation for Public
Broadcasting to conduct a local research project relating to
developing programming that would have broader appeal to Denver’s
large Latino audience.
In
addition to the local news focus, Colorado Public Radio is Colorado’s
only statewide network for classical music. CPR’s classical music
station maintains an important cultural role in Colorado. Through key
partnerships with classical music organizations like the Colorado
Symphony Orchestra, among others, CPR provides access to quality
classical music programming statewide.
Bob
Schenkein is Vice President of Marketing for Colorado Public Radio.
He is working to develop and implement strategic long term
initiatives in the areas of branding, public and media relations, key
partnerships, promotion, online support and community relationships.
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